The Privacy Statement for Hope’s Field Counselling Website

Hope’s Field Counselling is committed to protecting your privacy and will make every reasonable effort to fulfill its duties with regard to the General Data Protection Regulations Act 2018 within the limitations of it’s own resources.

This Statement of Privacy applies to the Hope’s Field Counselling Web site and governs data collection and usage. By using the Hope’s Field Counselling website, you consent to the data practices described in this statement.

Collection of your Personal Information

Hope’s Field Counselling collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number when they are provided by you and inputted into this website. Hope’s Field Counselling may also collect anonymised demographic information, which is not unique or specific to you, such as age, gender, preferences, interests and hobbies, where such information is provided.

There is also information about your computer hardware and software that is automatically collected by Hope’s Field Counselling as a matter of course. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hope’s Field Counselling for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hope’s Field Counselling’s Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hope’s Field Counselling on their online formats (phone text messages, email messages or information on contact forms), this information may be viewed and /or accessible by internet service providers.

Hope’s Field Counselling encourages you to review the privacy statements of Web sites you choose to link-to from Hope’s Field Counselling’s website so that you can understand how those Web sites collect, use and share your information. Hope’s Field Counselling is not responsible for the privacy statements  or content of those Web sites.

Use of your Personal Information

Hope’s Field Counselling collects and uses your personal information to operate the Hope’s Field Counselling Web site and deliver the services you have requested. Hope’s Field Counselling also uses your personally identifiable information to inform you of other products or services available from Hope’s Field Counselling and its affiliates that may be of interest to you. Hope’s Field Counselling may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered, with your consent.

Hope’s Field Counselling does not sell, rent or lease its customer lists to third parties. Hope’s Field Counselling may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you, with your consent. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

In addition, Hope’s Field Counselling may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries, with your consent. All such third parties are prohibited from using your personal information except to provide these services to Hope’s Field Counselling, and they are required to maintain the confidentiality of your information.

Hope’s Field Counselling will not contact you via electronic media for promotional or marketing purposes without your prior consent.

Hope’s Field Counselling does not use or disclose your sensitive personal information, such as race, religion, medical information or political affiliation, without your explicit consent.

Hope’s Field Counselling keeps track of the Web sites and pages our customers visit within Hope’s Field Counselling website in order to determine what Hope’s Field Counselling’s services are the most popular. This data is used to deliver customized content and advertising to Hope’s Field Counselling customers whose behaviour indicates that they are interested in a particular subject area.

Hope’s Field Counselling Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) Conform to the requirements of the law or comply with legal process served on Hope’s Field Counselling or the site;  (b) Protect and defend the rights or property of Hope’s Field Counselling; and, (c) Act under certain circumstances to protect the personal safety of users of Hope’s Field Counselling, or of members of  the public.

Use of Cookies

The Hope’s Field Counselling Web site uses "cookies" to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used  to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can  only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hope’s Field Counselling pages, or register with Hope’s Field Counselling site or services,  a cookie helps Hope’s Field Counselling to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on, where you provide same. When you return to Hope’s Field Counselling Web site, the information you previously provided can be retrieved, so you can easily use the Hope’s Field Counselling website features that you customized.

You have the right to accept or decline our use of such cookies. Most Web browsers automatically  accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hope’s Field Counselling services or Web sites you visit.

Security of your Personal Information

Hope’s Field Counselling secures your personal information from unauthorized access, use or disclosure. Hope’s Field Counselling secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Hope’s Field Counselling will occasionally update this Statement of Privacy to reflect company and customer feedback. Hope’s Field Counselling encourages you to periodically review this Statement  to be informed of how Hope’s Field Counselling is protecting your information.

Contact Information

Hope’s Field Counselling welcomes your comments regarding this Privacy Statement. If you believe  that Hope’s Field Counselling has not adhered to the commitments made in this Statement, please contact Hope’s Field Counselling at noelle@hopesfieldcounselling.ie. Please put FAO The Data Protection Officer in the Subject Line. We will make all reasonable efforts to respond to your concerns, as well as to promptly determine and remedy the problem